Terms of service

 

TERMS OF SERVICE

Last updated: September 2026

1. About Us

This website is operated by PATONGA, an Australian clothing label based on the Central Coast of NSW. By visiting our site and purchasing from us, you agree to the following terms.

2. General

By accessing or using our website, you agree to these Terms of Service. We reserve the right to update these terms at any time.

3. Orders & Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to refuse or cancel any order at our discretion. If we cancel an order after payment, you will receive a full refund.

4. Payment

We accept payment via the methods listed at checkout. Payment must be received in full before your order is dispatched.

5. Shipping & Delivery

We ship within Australia and internationally. Delivery timeframes are estimates only and may vary due to carrier delays or circumstances outside our control. Risk of loss passes to you upon dispatch.

6. Returns & Refunds

Our returns policy is governed by the Australian Consumer Law (ACL). You are entitled to a refund, replacement, or repair where a product is faulty, not as described, or not fit for purpose. For change-of-mind returns, please refer to our Returns & Refunds policy page.

7. Intellectual Property

All content on this website — including graphics, photography, copy, and brand assets — is owned by or licensed to PATONGA. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

To the extent permitted by law, PATONGA is not liable for any indirect, incidental, or consequential loss arising from your use of this website or our products. Nothing in these terms limits your rights under the Australian Consumer Law.

9. Privacy

We handle your personal information in accordance with our Privacy Policy and the Australian Privacy Act 1988. Please review our Privacy Policy for full details.

10. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of NSW.

11. Contact

For any questions about these terms, contact us at hello@patonga.com.au.